I required to completed a report within limited period of time. So, I did the analysis simply based on the data and information provided by colleagues. After working on the data for few days, I found the data were outdated. It costed me additional one week to verify the data and redo the report, in consequences, I missed the deadline. In this instant, I trusted the data provided by my colleague based on the past working experience with her. She is detailed-minded and reliable person, similar data and information provided over last 6 months were accurate. As the report was routine work with limited impact, I chose to trust the data without question.
Based on the model of trust (Hurley, 2006), I am risk taker and well-adjusted person. I believe everyone has good intention and problem has an solution. For situation factors, both of us have common interest, my colleague has high capability and clear communication. According to Hurley's model, personal and situation factors supported trust relationship. However, this incident caused a damage to the trust built over last 6 months. It destroyed his credibility and it may require further 6 months or more to regain the trust level between us. Building trust is a long process with tremendous effort and time, however, it can ruin easily.
Hurley F Robert. The decision of Trust. Harvard Business Review. Sept 2006
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